All Systems are Online

Return to Statuspage

DNS Resolution Issues

» Published on Tue, 10 Feb 2026 14:45:00 +0000

  • Post-Mortem

    Summary: On Feb 10, 2026, a DNS resolution issue impacted the delivery of static assets for Sizebay applications in specific regions. The issue was caused by an external upstream DNS resolution instability and resolved automatically as DNS propagation normalized.

    What happened: Some users experienced intermittent access issues due to DNS resolution failures affecting specific resolvers and regions.

    Detection and response: The issue was detected immediately and investigated by the engineering team. All internal systems and delivery configurations were validated and found to be operating normally.

    External signals: During the incident window, independent reports from other services and providers indicated similar DNS resolution behavior, supporting the conclusion that the issue originated outside of Sizebay’s infrastructure.

    Resolution: DNS resolution stabilized automatically across affected regions without requiring internal changes.

    Prevention and follow-up: We are enhancing DNS resolution monitoring to improve early detection of similar issues in the future.

    » Updated Tue, 10 Feb 2026 21:43:00 +0000
  • Resolved

    DNS resolution has stabilized across affected regions, and delivery of static assets is fully operational.

    This incident was caused by an external upstream DNS resolution issue. We continue to monitor globally to ensure ongoing stability.

    » Updated Tue, 10 Feb 2026 21:14:00 +0000
  • Update

    Our investigation indicates that the issue was related to external DNS resolution inconsistencies, affecting specific DNS resolvers and regions.

    No internal configuration or infrastructure issues were identified.

    » Updated Tue, 10 Feb 2026 21:05:00 +0000
  • Update

    Our team validated internal services, applications, and content delivery configurations. No internal failures or service degradation were identified.

    Direct access paths remained operational. The investigation continues with a focus on DNS resolution behavior across multiple regions.

    » Updated Tue, 10 Feb 2026 20:55:00 +0000
  • Investigating

    We identified access issues affecting the domain responsible for delivering static assets used by Sizebay applications, including pre-scripts and deployment-related files.

    This issue was impacting the experience of some customers in specific regions. Our engineering team has initiated an immediate investigation.

    » Updated Tue, 10 Feb 2026 20:45:00 +0000

Subscribe to Updates